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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernando Salabarria

June 5, 2024

1  out of  5 rating by Fernando Salabarria
"Extremely disappointed. Didn’t feet they really cared about us. Many times I called the office and no one was available and no return calls. Very poor customer interaction."
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BluesDoc 427

May 13, 2024

5  out of  5 rating by BluesDoc 427
"Spoke with Kesha Guy this morning. She was great!!!! I'm "old school" about everything & I always find myself disappointed when I deal with customer service (in person & over the phone). She was an absolute joy to talk to. Friendly, respectful & above all VERY PROFESSIONAL !!! -- thank you State Farm -- thank you Miss Kesha !!!"
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Kayla Allen

May 8, 2024

5  out of  5 rating by Kayla Allen
"Curtis is fantastic and very knowledgeable. Insurance can be somewhat scary and overwhelming but not with Curtis."
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Linda Kidd

May 6, 2024

2  out of  5 rating by Linda Kidd
"I am not impressed with the speed or way which my recent visits were handled."
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Jeanna Cox

April 25, 2024

1  out of  5 rating by Jeanna Cox
"I have nothing good to say about State Farm and Larry Walker office. I had been a State Farm auto insurance client for 40 years and they just dropped me. Do not use state farm insurance."
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William Yourn

April 4, 2024

5  out of  5 rating by William Yourn
"Curtis was very professional and great at his job! Everything was handled over the phone and I'm pleased with how smooth it all went!!"
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February 21, 2024

5  out of  5 rating by Terrea
"Great service from caring people! Our family has done business with Larry (more specifically Denise) for years and will continue to recommend them to our friends! 💗"
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Cindy Frame Phillips

January 22, 2024

5  out of  5 rating by Cindy Frame Phillips
"Agent was very friendly and professional, very insightful explained everything well and easy to understand. Invited me back anytime. Definitely would recommend this location!"
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Mark P Tutrani

August 31, 2023

5  out of  5 rating by Mark P Tutrani
"Excellent agency and staff. Jess did a great job with the sale. Give her a call. Met with the owner Larry; great guy."
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Luke Nussmeier

July 15, 2023

5  out of  5 rating by Luke Nussmeier
"Im a prior customer for my older vehicle. I just purchased a new car and had been considering it for a couple weeks prior. When I first started shopping, I was put in touch with Jess, who is absolutely FANTASTIC. She gave me a fast quote so that I knew what my budget was going into the dealership, and once I had nailed everything down there, traded my cars in a matter of moments seamlessly. This office has excellent customer service, great rates, and I’ll be using them for as long as possible. Thank you Jess again for making that process so easy, and delivering Ritz-Carlton service."
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David keith Steege

July 4, 2023

5  out of  5 rating by David keith Steege
"A great older office is downtown Auburndale, which is part of what makes Auburndale downtown so great. Good customer service."
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Michael Leahey

June 18, 2023

5  out of  5 rating by Michael Leahey
"A big help understanding my insurance,ty"
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Teddy The Bear

June 9, 2023

5  out of  5 rating by Teddy The Bear
"I've had State Farm Insurance since 1988, except for a couple years I was in Germany. Most of that time since 1992 has been with Larry Walker. They've always been good to me. It's extremely rare for me to file a claim, but I only recall one time having any issues, and that's mostly because I only had liability at the time, and it needed to be claimed on the other driver. (Ironically also with State Farm) All in all I'd say, good people."
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Philip Barton

June 6, 2023

1  out of  5 rating by Philip Barton
"I did not receive good customer service here, was constantly trying to get ahold of my customer rep and had to ask several times to get things done like getting my wife’s name updated on the forms was a hassle. Once you go from a future customer to customer, it feels like all the care goes out the window. They ended up jacking my rates up so I decided to leave."
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Heath Thomas

May 16, 2023

5  out of  5 rating by Heath Thomas
"I have had fantastic Customer Service since switching to Larry Walker as my agent. Very Pleased!"
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Lynn Baker

May 5, 2023

5  out of  5 rating by Lynn Baker
"I’ve been with Larry Walker since 1990 when we moved to the area. I did try another Insurance option a few years ago but missed the personalized service and the lower prices at State Farm! I’m back for good."
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Jason Floyd

March 31, 2023

5  out of  5 rating by Jason Floyd
"Love Larry and the crew. It is a family oriented, hometown feel, and customer service is unbeatable."
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Joseph Amos

March 2, 2023

5  out of  5 rating by Joseph Amos
"I rate this place a five star. This place keeps the historic value in the township, it is very clean organize the people are very respectful and polite, it's like having a little bit of old school respect."
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Jess Swanbeck

February 7, 2023

5  out of  5 rating by Jess Swanbeck
"Awesome agent & staff!"
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Irene Davila

January 10, 2023

5  out of  5 rating by Irene Davila
"Exelent help everything was taken care recommend you to them"
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Maria Butters

September 15, 2022

5  out of  5 rating by Maria Butters
"Cameron is fantastic and quick to get the answers and coverage we need! You can’t go wrong with him serving your insurance needs!"
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Michael Lauber

September 7, 2022

5  out of  5 rating by Michael Lauber
"Awesome experience with Jess. She has great patience with me while I check out options and companies. She is extremely knowledgeable on every aspects of coverage for your cars and made suggestions on saving money. She would check in periodically. She emailed the documents Pronto. She is fabulous!"
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Cynthia Hammonds

September 1, 2022

5  out of  5 rating by Cynthia Hammonds
"Cameron Root is amazing! He went above and beyond to help me get the right vehicle insurance for the best rate! He stayed in touch with me thru the process and ensured everything was taken care of! My previous insurance company was doing nothing but raising rates with no real explanation! Thank you for the outstanding customer service!"
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Brittany Wren

August 24, 2022

5  out of  5 rating by Brittany Wren
"Loved my experience from start to finish with Larry's office! Curtis was knowledgeable and professional at giving me a quote! Thank you! 🌟🌟🌟🌟🌟"
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Marsha B

August 16, 2022

5  out of  5 rating by Marsha B
"Cameron Root has been very helpful in getting us set up for State Farm Homeowner's and Auto Insurance, at a cost savings which is an added bonus!"